FREQUENTLY ASKED QUESTIONS

We offer trustworthy dog walking services in Chicagoland that cater to the specific needs and personalities of your pups. We focus on quality exercise and socialization, making each outing a delightful adventure. Our commitment is to ensure your dog feels loved, entertained, and stimulated. Reach out today to discover how we can help your furry friend thrive!

You can book online on the Home page by clicking on Become a Member to select a weekly, monthly or yearly subscription. We offer four membership types (i.e. Light Routine, Core Routine, Active Routine, and Full Routine) based on the walk time (i.e. 30 minutes, 45 minutes, 60 minutes) and the number of walks per week (i.e. 2, 3, 5, and 7 walks).

Yes, memberships can be paused or canceled with one's week's notice. To pause a membership contact us at hello@kanineology.com to make the change. To cancel a membership login to your account on our website and select cancel.

You are more than welcome to provide their collar and leash to utilize on the walks as well as any medications or dietary supplies if needed. Every KANINEOLOGY member receives a complimentary leash and travel bowl as part of their plan—our way of welcoming you and your pet to the pack that you can use anytime.

We require all pets to be up-to-date on vaccinations (i.e. rabies, distemper, bordetella). This helps ensure a safe and healthy environment for all pets and staff.

In case of illness or emergencies, I will contact you immediately and, if necessary, consult with a trusted veterinarian.

While we take every precaution to ensure safety, we recommend that pet owners have their own pet insurance in case of unexpected events.