Shipping policy

At KANINEOLOGY, every member receives a complimentary leash and travel bowl as part of their selected plan. Please note that these items are not shipped and are not available for delivery by mail.

 

Instead, your complimentary leash and travel bowl will be personally provided during your pet’s first scheduled walking session. This ensures proper fit, quality assurance, and a seamless introduction to your KANINEOLOGY service experience.

 

If your first session is rescheduled, your complimentary items will be provided at the next completed visit.

 

For any questions regarding your membership or included items, please contact our support team.